Campaign Terms

• The maximum duration for the free moving service is capped at 1.5 hours.
  The time calculation starts from the moment the moving specialist arrives at the customer's location and begins work. The clock stops when the moving specialist completes the job.
  If the duration exceeds 1.5 hours, our moving specialist's hourly rate of 40 €/hour + VAT applies.
• Time is accounted for with a precision of fifteen minutes, with every started quarter-hour being counted.
• The free moving service is available to new clients upon signing a rental agreement, for a single instance of moving into a holder.ee storage unit.
• The free moving service is valid after signing the lease agreement and paying the first invoice.
• The moving service area includes Tallinn and its immediate surroundings up to 20 km, with services available on weekdays from 8:00 AM to 5:00 PM (moving outside these areas or hours is subject to an additional fee).
• If the Client does not show up at the agreed time at the provided address or is more than 30 minutes late, the moving service is considered to have been provided, and any subsequent moves will be charged according to the price list.
• Cancellation or rescheduling of the move is possible with at least a 24-hour notice.
• The Client ensures that the items are easily accessible and that the weight of any single item does not exceed 60 kg.
• The Client is responsible for ensuring that the items to be moved are properly packed for transport and moving (packing services and materials can be arranged for an additional fee).
• The moving specialist is not liable for the condition of items that are poorly or incorrectly packed.
• The free moving service is available only within 1 month from the start of the rental period.

• During the campaign period, the minimum duration of the contract is 2 months.
• The campaign gives a 100% discount for one month from the first rental day, if the contract is signed during the campaign period. In addition, a deposit equal to one month's rent without discount is required.
• Since it is a discount, the money for the service will not be refunded in case of withdrawal from the contract. The deposit is fully refundable.

For more information about the campaign, you can contact customer service by phone at +372 5502762 vor by sending an email to info@holder.ee